How DANA And QRIS Records Are Used
Our Privacy Policy covers details you provide during account creation, including your phone number and verification result, plus records created when you sign in, request account help, or check a wallet status. A DANA, OVO, GoPay or QRIS reference can be retained so we can match
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a receipt to the correct account and investigate a stalled status. Bank transfer and virtual account references may be handled in the same way, including references connected with BCA, BRI, Mandiri or BNI. We limit access to personnel and service functions that need the record for
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security, account support or legal duties. We do not describe access as universal: where local law permits, you can use the account contact route to ask what data is held, why it is used, or whether a correction is possible.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.